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09 June 2014

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L. E. Carmichael

I agree with you about what indies do best. That's why I'm convinced that while Amazon will probably succeed in driving Barnes and Noble and Chapters/Indigo out of business, indies will survive and thrive - a website is convenient, but can never replace that kind of service and connection.

Liviania

I like both indies and Amazon for different things. (B&N too!) I must admit, there's been a few local indies I was happy to see go because their customer service was terrible.

But these quotes do seem a bit not-true given that many indies don't stock Amazon Publishing titles and only sell them if intentionally ordered, which is a bit of a delay. It's not an entirely equivalent situation since Amazon has much more power, but it is a thing that exists.

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